Privacy Policy
Empathy Consumer Solutions
At Empathy Consumer Solutions, your privacy is our priority. We are committed to protecting the
personal information you share with us while shopping on our platforms or interacting with our
brand. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
When you interact with us through our website or partner platforms like Amazon and Meesho, we
may collect the following information:
• Personal Information: Name, email address, phone number, shipping address, and
payment details.
• Purchase Data: Products viewed, purchased, cart activity.
• Device & Log Data: IP address, browser type, device information, pages visited.
2. How We Use Your Information
We use your data to:
• Process and deliver your orders.
• Respond to your inquiries or customer service requests.
• Provide updates on your orders or promotions.
• Improve our product offerings and customer experience.
• Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
• Trusted third-party vendors (e.g., shipping partners, payment processors).
• Platform partners (Amazon, Meesho) for order processing and fulfillment.
• Legal authorities when required by law or to enforce our rights.4. Data Security
We take data security seriously and use reasonable technical and organizational safeguards to
protect your information. However, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience, analyze site
traffic, and personalize content. You can choose to disable cookies through your browser settings.
6. Third-Party Links
Our website or listings may contain links to third-party sites. We are not responsible for their
privacy practices. Please read their policies before providing any information.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with
the revised effective date.
8. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
