Terms & conditions
Empathy Consumer Solutions
Welcome to the official website of Empathy Consumer Solutions. By accessing or using our website,
you agree to the terms outlined below. These Terms & Conditions govern your access to and use of
our website and services.
1. Acceptance of Terms
By using this website, you agree to be legally bound by these Terms and our Privacy Policy. If you do
not agree, please do not access or use our website.
2. Website Usage
• You agree not to use the site for any unlawful, harmful, or abusive purposes.
• We reserve the right to suspend or terminate access to users who violate these terms.
3. Product Information
• All product descriptions, images, and prices on this website are accurate to the best of our
knowledge.
• We reserve the right to modify or discontinue any product without notice.
4. Orders & Payments
• All orders placed on our website are subject to availability and acceptance.
• Prices are listed in INR and are inclusive of applicable taxes unless otherwise stated.
• We use secure payment gateways. We do not store any payment information on our servers.
5. Shipping & Delivery
• Delivery timelines will be displayed at checkout. Actual times may vary due to external
factors.
• We are not liable for delays caused by courier partners or unforeseen circumstances.6. Return & Refund Policy
• Please review our Return & Refund Policy for full details.
• Only unopened, unused products are eligible for return, subject to review.
7. Intellectual Property
• All content on this website including logos, product names, text, images, and graphics are
owned by or licensed to Empathy Consumer Solutions.
• Reproduction or reuse of any content without written permission is prohibited.
8. Limitation of Liability
• We are not liable for any damages or losses arising from the use of our website, including
but not limited to data breaches, system downtime, or product misuse.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content,
terms, or privacy practices.
10. Contact Us
If you have any questions about these Terms, feel free to reach out to us:
